Terms of service

 

TERMS OF SERVICE

Last Updated: August 26, 2026

OVERVIEW

Welcome to our online store.

Throughout these Terms of Service, the terms “we,” “us,” “our,” and “Store” refer to the business operating this website.

These Terms of Service (“Terms”) govern your access to and use of our website, online store, products, services, content, features, and related services (collectively, the “Services”).

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and Services to you.

By accessing our website, using our Services, or placing an order, you agree to these Terms, our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies expressly incorporated into these Terms.

If you do not agree with these Terms, you should not use the Services.

Nothing in these Terms is intended to exclude, restrict, waive, or modify any consumer right or remedy that cannot lawfully be excluded under the laws applicable to you.

SECTION 1 — ELIGIBILITY AND ACCOUNTS

By using the Services or placing an order, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you or that you are using the Services with the permission and supervision required by applicable law.

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.

You agree to provide accurate, complete, and current information when using our Services or placing an order.

We may suspend or terminate accounts used fraudulently, unlawfully, or in material violation of these Terms, subject to applicable law.

SECTION 2 — PRODUCTS

We make reasonable efforts to accurately display and describe our products, including their characteristics, colors, dimensions, specifications, and included accessories.

However, colors and appearance may vary depending on your device, screen settings, lighting, manufacturing variations, and other reasonable factors.

Minor differences that do not materially affect the product's functionality may occur.

Nothing in this section limits your rights if a product is defective, unsafe, materially different from its description, not of satisfactory or acceptable quality, or otherwise fails to meet mandatory consumer guarantees applicable to your purchase.

We reserve the right to modify or discontinue products and limit quantities or geographic availability, subject to applicable law and without affecting orders already accepted where such modification would violate applicable consumer rights.

SECTION 3 — ORDERS

Submitting an order constitutes an offer to purchase the products in your order.

An order is accepted when we send confirmation that the order has been accepted or otherwise indicate acceptance.

We reserve the right to reject or cancel an order for legitimate reasons, including:

  • Suspected fraud;

  • Unauthorized payment;

  • Pricing or inventory errors;

  • Product unavailability;

  • Shipping restrictions;

  • Suspected resale or abuse;

  • Legal or regulatory restrictions; or

  • Other reasonable circumstances.

If we cancel an order after payment has been collected and no product has been supplied, we will refund the applicable amount as required by law.

Please review your order carefully before submitting it.

Returns, cancellations, and exchanges are also governed by our Return & Refund Policy and applicable consumer protection laws.

SECTION 4 — PRICES, TAXES AND PAYMENT

Prices are displayed in the currency indicated on the website.

Prices, discounts, and promotions may change from time to time. Changes will not retroactively alter the price of an order already accepted except where permitted by applicable law.

Applicable shipping charges, taxes, duties, customs charges, or other fees will be disclosed where required and where reasonably determinable.

International customers may be responsible for import duties, VAT/GST, customs charges, brokerage fees, or other governmental charges that are not collected by us at checkout.

You agree to provide accurate billing and payment information and represent that you are authorized to use the payment method submitted.

We reserve the right to correct genuine pricing or technical errors, subject to applicable consumer law.

SECTION 5 — SHIPPING AND DELIVERY

Orders are processed and delivered according to our Shipping Policy.

Our normal estimated processing time is 2–4 business days, followed by approximately 6–8 business days for shipping for destinations where that delivery estimate is displayed.

International delivery times may vary depending on destination, carrier availability, customs procedures, holidays, weather, and other circumstances.

Delivery dates are estimates unless we expressly state that a delivery date is guaranteed.

We will comply with mandatory laws concerning shipping deadlines, delays, cancellations, refunds, and risk of loss.

Nothing in these Terms transfers risk of loss to a consumer earlier than permitted by applicable law.

If we become aware of a material delay, we will take reasonable steps to provide information or remedies required by applicable law.

Please review our Shipping Policy for additional information.

SECTION 6 — RETURNS, REFUNDS AND CANCELLATIONS

We offer a voluntary 30-day return policy, subject to the conditions stated in our Return & Refund Policy.

This commercial return policy is provided in addition to, and does not replace, mandatory consumer rights.

Depending on your country or region, you may have additional rights regarding:

  • Cancellation;

  • Withdrawal;

  • Refunds;

  • Repairs;

  • Replacements;

  • Defective products;

  • Non-conforming products;

  • Warranties; or

  • Consumer guarantees.

Where applicable law provides greater protection than our voluntary policy, the mandatory legal protection will apply.

Please review our Return & Refund Policy before purchasing.

SECTION 7 — EUROPEAN UNION CONSUMERS

If you are a consumer located in the European Union and applicable EU consumer law applies to your purchase, you may have rights in addition to our voluntary policies.

These may include a statutory right to withdraw from qualifying distance purchases within 14 days, subject to applicable exceptions.

You may also have statutory rights regarding defective or non-conforming goods.

Nothing in these Terms limits rights granted to you by mandatory European Union or national consumer protection legislation.

SECTION 8 — UNITED KINGDOM CONSUMERS

Consumers in the United Kingdom may have mandatory rights under applicable UK consumer legislation.

Products must meet applicable requirements concerning satisfactory quality, fitness for purpose, and correspondence with their description.

Eligible distance purchases may also carry statutory cancellation rights.

Nothing in these Terms excludes or restricts liability or consumer remedies where doing so would be unlawful under UK law.

SECTION 9 — AUSTRALIAN CONSUMERS

If the Australian Consumer Law applies to your purchase, our goods come with consumer guarantees that cannot be excluded under Australian law.

Nothing in these Terms or our other policies is intended to exclude, restrict, or modify rights or remedies that cannot lawfully be excluded under the Australian Consumer Law.

Our voluntary guarantees and return policies are provided in addition to applicable statutory rights.

SECTION 10 — OTHER INTERNATIONAL CUSTOMERS

Customers in Canada, New Zealand, Switzerland, Japan, and other jurisdictions may have mandatory statutory consumer protections.

Our policies and these Terms do not replace or eliminate such protections.

If applicable local consumer protection law provides rights that cannot legally be waived or restricted, those mandatory rights will prevail over any conflicting provision of these Terms.

SECTION 11 — INTELLECTUAL PROPERTY

Unless otherwise stated, the website and its original content, branding, text, graphics, logos, designs, photographs, videos, and other materials are owned by us, licensed to us, or used with permission and are protected by applicable intellectual property laws.

You may use our website for personal, lawful, non-commercial purposes.

You may not reproduce, distribute, sell, commercially exploit, modify, republish, or otherwise use protected content without authorization except where permitted by applicable law.

Third-party trademarks, content, and intellectual property remain the property of their respective owners.

SECTION 12 — REVIEWS AND USER CONTENT

If you voluntarily submit reviews, photographs, comments, feedback, or other content to us, you represent that you have the necessary rights to submit that content.

You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute submitted content for operating, improving, and promoting our business, subject to applicable privacy, publicity, intellectual property, and consumer protection laws.

We may remove content that is unlawful, fraudulent, abusive, defamatory, infringing, misleading, or otherwise violates these Terms.

We will not knowingly misrepresent customer reviews or endorsements in violation of applicable advertising or consumer protection laws.

SECTION 13 — THIRD-PARTY SERVICES AND LINKS

Our Services may contain links to or integrations with third-party websites, payment processors, shipping providers, applications, or other services.

Third parties may operate under their own terms and privacy policies.

We are not responsible for independent third-party services to the extent permitted by applicable law.

Nothing in this section excludes responsibility that applicable law requires us to retain.

SECTION 14 — RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify, which provides technology used to operate the online store.

Purchases made through our Store are transactions between you and us as the merchant, except where expressly stated otherwise.

Shopify's role and responsibility are governed by its own applicable terms and policies.

Nothing in these Terms is intended to modify Shopify's legal relationship with merchants or consumers.

SECTION 15 — PRIVACY

Our collection and processing of personal information are governed by our Privacy Policy and applicable data protection laws.

Because our store uses Shopify and other service providers, information may be processed by Shopify and authorized third-party service providers as necessary to provide the Services.

International transfers of personal information will be handled as required by applicable data protection laws.

Please review our Privacy Policy for further information.

SECTION 16 — PROHIBITED USES

You may not use the Services to:

  • Violate applicable law;

  • Commit fraud;

  • Infringe intellectual property rights;

  • Distribute malicious software;

  • Gain unauthorized access to systems or accounts;

  • Interfere with website security;

  • Collect personal information unlawfully;

  • Harass or threaten others;

  • Send unlawful spam;

  • Misrepresent your identity; or

  • Engage in conduct that materially interferes with operation of the Services.

We may restrict access to the Services when reasonably necessary to protect our customers, business, systems, or legal rights.

SECTION 17 — ERRORS AND INACCURACIES

Occasionally, our website may contain typographical errors, technical errors, inaccuracies, or omissions relating to product descriptions, availability, prices, promotions, shipping charges, or delivery estimates.

We reserve the right to correct genuine errors and update information.

Any cancellation or modification of an accepted consumer order resulting from an error will be handled in accordance with applicable consumer protection law.

SECTION 18 — WARRANTIES AND STATUTORY GUARANTEES

To the maximum extent permitted by applicable law, we do not provide warranties beyond those expressly stated by us.

However, nothing in these Terms excludes, restricts, or modifies any warranty, consumer guarantee, statutory right, or remedy that cannot legally be excluded.

Depending on where you live, products may automatically be subject to statutory requirements concerning:

  • Quality;

  • Safety;

  • Durability;

  • Fitness for purpose;

  • Conformity with description; and

  • Freedom from defects.

Those mandatory rights remain unaffected.

SECTION 19 — LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, we will not be liable for indirect, incidental, special, punitive, or consequential losses arising from use of the Services where such liability may lawfully be limited.

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, nothing in these Terms is intended to exclude or restrict liability for:

  • Fraud or fraudulent misrepresentation;

  • Death or personal injury where liability cannot lawfully be excluded;

  • Defective or unsafe products where mandatory law imposes liability;

  • Breach of mandatory consumer guarantees; or

  • Any other liability that cannot legally be excluded or limited.

Your mandatory statutory rights remain unaffected.

SECTION 20 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify us against reasonable third-party claims, losses, or expenses resulting directly from your unlawful use of the Services, infringement of another person's rights, or material breach of these Terms.

This provision does not require consumers to indemnify us for our own unlawful conduct, negligence, breach of contract, or violation of mandatory consumer rights.

SECTION 21 — SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or removed only to the extent necessary.

The remaining provisions will continue in effect where legally permitted.

SECTION 22 — GOVERNING LAW AND CONSUMER JURISDICTION

These Terms are governed by the laws applicable to the jurisdiction in which our business is legally established, without depriving consumers of mandatory protections available under applicable law.

If you are a consumer, nothing in this section deprives you of mandatory consumer protections or jurisdictional rights available under the laws applicable to you.

Where applicable law permits consumers to bring proceedings in their country or place of residence, these Terms do not require them to waive that right.

SECTION 23 — CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes in our Services, business practices, or applicable law.

Material changes will be communicated where required by law.

Changes will not retroactively remove rights that arose from transactions completed under an earlier version of these Terms where prohibited by applicable law.

The latest version will be available on this page.

SECTION 24 — ENTIRE AGREEMENT

These Terms, together with our:

  • Privacy Policy;

  • Return & Refund Policy;

  • Shipping Policy; and

  • Other expressly incorporated policies

constitute the agreement governing your use of our Services, subject always to mandatory applicable law.

SECTION 25 — MANDATORY CONSUMER RIGHTS

IMPORTANT: NOTHING IN THESE TERMS OF SERVICE OR ANY OTHER STORE POLICY IS INTENDED TO EXCLUDE, RESTRICT, WAIVE, OR MODIFY ANY RIGHT, GUARANTEE, WARRANTY, REMEDY, OR PROTECTION THAT CANNOT LAWFULLY BE EXCLUDED UNDER APPLICABLE CONSUMER PROTECTION LAW.

If any provision of these Terms conflicts with mandatory consumer protection legislation applicable to your purchase, the mandatory law will prevail to the extent of that conflict.

Our voluntary policies, including our 30-day return policy, are intended to provide additional contractual benefits and not to replace statutory consumer rights.

SECTION 26 — CONTACT INFORMATION

Questions about these Terms of Service may be sent to:

Trading Name: PAULIO

Email: neveerlostt@gmail.com

Please do not insert a VAT, tax, or registration number unless one has actually been issued to your business.