LEGAL NOTICE

Last Updated: August 26, 2026

This Legal Notice provides important information regarding the ownership, operation, and use of this website and online store.

Please read this Legal Notice together with our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy.

1. WEBSITE OPERATOR

This website and online store are operated by:

Trading / Business Name: Paulio
Legal Name: Paulio
Business Address: Woodbridge, VA
Email: neveerlostt@gmail.com

Do not insert a business registration, VAT, or tax number unless one has actually been issued to your business.

2. PURPOSE OF THE WEBSITE

This website provides information about and offers products for sale to customers in supported destinations worldwide.

Products, prices, shipping availability, promotions, and other services may vary depending on the customer's location.

All purchases are subject to our applicable Terms of Service, Return & Refund Policy, Shipping Policy, Privacy Policy, and mandatory consumer protection laws.

3. MERCHANT RESPONSIBILITY

Purchases made through this online store are transactions between the customer and the business identified above as the merchant, unless expressly stated otherwise.

Our store is powered by Shopify, which provides technology and services that enable us to operate our online store.

The use of Shopify or other third-party service providers does not remove or reduce any responsibility that applicable law places on us as the seller.

4. PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, specifications, photographs, prices, availability, and other information displayed on our website are accurate and current.

However, minor variations may occur due to manufacturing processes, device displays, lighting, photography, or other reasonable factors.

We may correct genuine typographical, technical, pricing, or other errors in accordance with applicable law.

Nothing in this Legal Notice limits your rights if a product is defective, unsafe, materially different from its description, or otherwise fails to comply with mandatory consumer guarantees.

5. PRICES, TAXES AND INTERNATIONAL ORDERS

Product prices are displayed in the currency indicated on the website or at checkout.

Depending on the destination, an international order may be subject to VAT, GST, sales tax, customs duties, import charges, brokerage fees, or other governmental charges.

Where required by applicable law, applicable charges will be disclosed or collected accordingly.

Where duties or taxes are not collected by us, the customer may be responsible for paying them directly to the appropriate authority or carrier.

Please review the information displayed at checkout before completing your purchase.

6. SHIPPING AND DELIVERY

Orders are generally processed within up to 3 business days.

After processing and shipment, our standard estimated shipping time is approximately 5–8 business days for supported destinations where that estimate is displayed.

Processing time and shipping time are separate.

Delivery times are estimates unless expressly stated to be guaranteed.

Please review our Shipping Policy for complete information regarding delivery, tracking, customs, delays, lost packages, and international shipping.

Nothing in this Legal Notice limits mandatory consumer rights relating to delayed, damaged, lost, or undelivered orders.

7. RETURNS AND REFUNDS

We offer a voluntary 30-day return policy, subject to the conditions stated in our Return & Refund Policy.

This commercial return policy is provided in addition to any mandatory cancellation, withdrawal, refund, repair, replacement, warranty, or consumer guarantee rights available under applicable law.

Where local consumer protection legislation provides greater or additional rights, those mandatory rights will apply.

8. INTELLECTUAL PROPERTY

Unless otherwise stated, original content appearing on this website, including our branding, logos, text, graphics, photographs, videos, designs, product descriptions, and website materials, is owned by us, licensed to us, or used with authorization.

Such content may be protected by applicable copyright, trademark, and other intellectual property laws.

You may access the website for lawful personal use.

You may not reproduce, distribute, modify, sell, republish, commercially exploit, or otherwise use protected materials without authorization, except where permitted by applicable law.

Third-party trademarks, product names, images, content, and intellectual property remain the property of their respective owners.

9. THIRD-PARTY SERVICES AND LINKS

Our website may use or contain links to third-party services, including payment providers, shipping carriers, analytics providers, social networks, applications, and other service providers.

Third-party websites and services may be governed by their own terms, conditions, and privacy policies.

We are not responsible for independent third-party websites or services to the extent permitted by applicable law.

Nothing in this section excludes responsibility that applicable law requires us to retain.

10. WEBSITE AVAILABILITY

We make reasonable efforts to maintain the availability, security, and functionality of our website.

However, temporary interruptions may occur due to maintenance, technical problems, security measures, third-party service interruptions, or circumstances outside our reasonable control.

We do not guarantee uninterrupted availability of the website.

Nothing in this section excludes liability that cannot legally be excluded.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, we are not responsible for indirect, incidental, special, or consequential losses resulting solely from use of the website where such liability may lawfully be limited.

Nothing in this Legal Notice excludes or limits liability where doing so would be unlawful.

In particular, nothing in this Legal Notice is intended to exclude or restrict liability for:

• Fraud or fraudulent misrepresentation;

• Death or personal injury where liability cannot legally be excluded;

• Defective or unsafe products where mandatory law imposes liability;

• Breach of mandatory consumer guarantees or statutory warranties; or

• Any other liability that cannot lawfully be excluded or restricted.

12. CONSUMER RIGHTS

Nothing in this Legal Notice, our Terms of Service, or any other Store policy is intended to exclude, restrict, waive, or modify any mandatory consumer right, statutory guarantee, warranty, remedy, or protection that cannot legally be excluded.

Customers may have additional rights depending on their country, state, province, territory, or region.

Where applicable mandatory consumer protection law conflicts with this Legal Notice or another Store policy, the mandatory law will prevail to the extent of that conflict.

13. EUROPEAN UNION CUSTOMERS

Consumers located in the European Union may have additional rights under applicable EU and national consumer protection laws, including statutory rights concerning distance contracts, withdrawal, conformity of goods, refunds, and legal guarantees.

Nothing in this Legal Notice limits those mandatory rights.

14. UNITED KINGDOM CUSTOMERS

Consumers located in the United Kingdom may have statutory rights relating to distance selling, cancellation, product quality, fitness for purpose, correspondence with description, refunds, repairs, and replacements.

Nothing in this Legal Notice limits rights that cannot lawfully be excluded under applicable UK consumer law.

15. AUSTRALIAN CUSTOMERS

Where the Australian Consumer Law applies, products may come with consumer guarantees that cannot legally be excluded.

Nothing in this Legal Notice or our Store policies is intended to exclude, restrict, or modify those mandatory guarantees or remedies.

16. OTHER INTERNATIONAL CUSTOMERS

Customers in Canada, New Zealand, Switzerland, Japan, and other countries or territories may have additional mandatory consumer rights.

Where applicable local law provides protections that cannot legally be waived, those protections will prevail over any conflicting provision of this Legal Notice or our Store policies.

17. PRIVACY AND PERSONAL INFORMATION

Our collection, use, storage, sharing, and processing of personal information are governed by our Privacy Policy and applicable data protection laws.

Our website may use Shopify and other authorized service providers to process information necessary to operate the Store and provide our Services.

Please review our Privacy Policy for further information.

18. CHANGES TO THIS LEGAL NOTICE

We may update this Legal Notice from time to time to reflect changes to our business, website, policies, or applicable laws.

The latest version will be published on this page together with its updated revision date.

Changes will not retroactively remove rights from consumers where prohibited by applicable law.

19. GOVERNING LAW

This Legal Notice and the operation of our website are subject to the laws applicable to the jurisdiction in which our business is legally established, subject to mandatory consumer protection laws.

Nothing in this provision deprives consumers of mandatory protections or jurisdictional rights available under the laws applicable to them.

20. CONTACT INFORMATION

For legal notices, consumer inquiries, complaints, or questions regarding this website, please contact:

Legal Name: Paulio
Email: neveerlostt@gmail.com

We aim to respond to legitimate customer and consumer inquiries within a reasonable period.